Privacy Policy

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Last updated: September 2026

At Kimberley Jade Horse Accessories, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us or place an order with us.

Kimberley Jade Horse Accessories is a UK-based small business providing handmade and custom equestrian accessories.

If you have any questions about how your information is used, you can contact us.

When you contact us or place an order, we may collect information such as:

• Your name
• Email address
• Telephone number, if provided
• Delivery address
• Billing information, where required
• Details about the products you have ordered
• Any colour, size or customisation requirements you provide
• Any messages or other information you choose to send to us

We only collect information that is reasonably necessary to respond to your enquiry, process your order and provide our services.

We may use your personal information to:

• Respond to enquiries and messages
• Process and fulfil orders
• Arrange delivery of your order
• Communicate with you about your order
• Deal with customer service enquiries
• Keep appropriate business and financial records
• Comply with our legal and accounting obligations
• Improve our products and services

We will not use your personal information for unrelated purposes without a lawful reason to do so.

Payments may be processed through third-party payment providers.

Where payment is made through a third-party provider, your payment details are handled by that provider in accordance with their own privacy policy and security procedures.

We do not need to store your full card or payment details ourselves.

We do not sell or rent your personal information to other businesses.

We may share relevant information with trusted third parties where necessary to operate our business, for example:

• Delivery and postal services
• Payment providers
• Website and online store providers
• Professional advisers, such as accountants, where necessary
• Government bodies or authorities where we are legally required to do so

We only share information that is reasonably necessary for the relevant purpose.

We will only keep your personal information for as long as reasonably necessary for the purpose it was collected.

Some information may need to be retained for longer where we have a legal, accounting or regulatory obligation to do so.

Our website may use cookies or similar technologies to help the website function, understand how visitors use the website and improve your experience.

Some cookies may be provided by third-party services used on our website.

You may be able to control or disable cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled.

Our website may contain links to third-party websites, including social media platforms.

We are not responsible for the privacy practices or content of third-party websites. We recommend checking their own privacy policies before providing them with personal information.

We take reasonable steps to protect your personal information from being lost, misused, accessed without permission, altered or disclosed.

However, no method of sending or storing information online can be guaranteed to be completely secure.

Under UK data protection law, you may have rights including:

• The right to ask what personal information we hold about you
• The right to ask us to correct inaccurate information
• The right to request deletion of your information in certain circumstances
• The right to object to certain uses of your information
• The right to request restriction of processing in certain circumstances
• The right to withdraw consent where we rely on consent

If you would like to exercise any of these rights, please contact u 

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements.

The latest version will always be available on our website.

If you have any questions about this Privacy Policy or how we use your personal information, please contact:

Kimberley Jade Horse Accessories